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HIPAA Notice of Privacy Practices

Connectrapy โ€” A Platform of BBCMGTai Inc. Last Updated: June 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Our Commitment to Your Privacy

Connectrapy facilitates connections between clients and independently licensed Therapists. Each Therapist providing services through Connectrapy is independently responsible for maintaining your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) in their own clinical records system.

Connectrapy, as the technology platform, maintains limited information related to scheduling and payment (such as appointment dates, session tier, and payment status) but does not maintain your clinical notes, treatment plans, or diagnostic information. That information is held exclusively by your individual Therapist.

2. How Your Information May Be Used

By Connectrapy (booking/payment data only):

  • To schedule and confirm appointments
  • To process payment for services
  • To communicate appointment reminders and platform updates

By Your Therapist (clinical information):

  • To provide and coordinate your treatment
  • To maintain required clinical documentation
  • As required by their professional licensing board and applicable law

3. Our Business Associates

Connectrapy uses the following third-party services to support the Platform:

  • Doxy.me โ€” HIPAA-compliant video conferencing platform for therapy sessions. Connectrapy maintains a Business Associate Agreement (BAA) with Doxy.me.
  • Calendly โ€” appointment scheduling
  • Stripe โ€” payment processing

4. Your Rights

Regarding information held by Connectrapy (scheduling/payment data), you have the right to:

  • Request access to this information
  • Request correction of inaccurate information
  • Request a list of disclosures we have made

Regarding your clinical records, you should direct these requests to your individual Therapist, who maintains your full clinical record independently.

5. Disclosures Required by Law

We may disclose information without your authorization when required by law, including:

  • To prevent serious harm to you or others
  • In response to a court order or subpoena
  • To report suspected abuse or neglect, as required by law

6. Changes to This Notice

We reserve the right to change this notice and to make the revised notice effective for information we already have as well as information we receive in the future.

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us at info@connectrapy.com, or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.

8. Contact Us

Connectrapy / BBCMGTai Inc. Email: info@connectrapy.com Website: connectrapy.com